What To Know
- Whether you’re a seasoned drone pilot or just starting your aerial adventures, DJI Care is a valuable investment that provides peace of mind and financial protection against unexpected accidents and mishaps.
- The DJI Care Refresh plan is more expensive, so consider your budget and the value you place on comprehensive coverage.
- By understanding how to purchase DJI Care and choosing the right plan for your needs, you can ensure your aerial adventures are protected from unexpected setbacks.
Whether you’re a seasoned drone pilot or just starting your aerial adventures, DJI Care is a valuable investment that provides peace of mind and financial protection against unexpected accidents and mishaps. Knowing how to purchase DJI Care is crucial to ensuring your drone is covered when you need it most. This comprehensive guide will walk you through the entire process, from understanding the different DJI Care plans to navigating the purchase process.
Understanding DJI Care: The Basics
DJI Care is an optional insurance plan designed specifically for DJI drones. It offers comprehensive coverage for accidental damage, including:
- Collision and Impact: Protection against damage from crashes, drops, and other impacts.
- Water Damage: Coverage for accidental submersion in water.
- Motor Damage: Protection for motor malfunctions or failures.
- Other Accidental Damage: Coverage for damage caused by factors like overheating, excessive vibration, or other unforeseen events.
Types of DJI Care Plans: Choosing the Right Coverage
DJI offers two main types of Care plans:
- DJI Care Refresh: This comprehensive plan provides two replacement units at a discounted price within a 12-month period. It also covers accidental damage, loss, and theft, making it the most comprehensive option.
- DJI Care: This basic plan offers one replacement unit at a discounted price within a 12-month period, covering accidental damage only.
Factors to Consider When Choosing a Plan:
- Frequency of Use: If you fly your drone frequently, the DJI Care Refresh plan with its two replacement units might be the ideal choice.
- Risk Tolerance: If you’re a cautious pilot with a lower risk tolerance, the basic DJI Care plan could suffice.
- Budget: The DJI Care Refresh plan is more expensive, so consider your budget and the value you place on comprehensive coverage.
How to Purchase DJI Care: A Step-by-Step Guide
1. Visit the DJI Website: Start by visiting the official DJI website.
2. Navigate to the “DJI Care” Section: Look for the “DJI Care” section, often found under “Support” or “Services.”
3. Select Your Drone Model: Choose the specific model of your drone from the list of compatible devices.
4. Choose Your Care Plan: Decide between the “DJI Care” and “DJI Care Refresh” plans based on your needs and budget.
5. Review Coverage Details: Carefully read the terms and conditions of your chosen plan to ensure you understand the coverage limitations and exclusions.
6. Add to Cart and Checkout: Add the DJI Care plan to your cart and proceed to checkout.
7. Payment and Confirmation: Complete the payment process and receive confirmation of your purchase.
8. Activate Your Plan: Your DJI Care plan will be activated automatically after purchase, ensuring your drone is covered immediately.
Tips for Purchasing DJI Care
- Purchase Within the First 48 Hours: DJI Care is generally available for purchase within the first 48 hours of activating your drone.
- Check for Discounts and Promotions: DJI sometimes offers discounts or promotions on DJI Care plans, so be on the lookout for special offers.
- Consider Bundled Packages: If you’re purchasing a new drone, consider bundled packages that include DJI Care at a discounted price.
Benefits of DJI Care
- Peace of Mind: Knowing your drone is protected from accidental damage gives you peace of mind to fly with confidence.
- Cost Savings: DJI Care significantly reduces the cost of repairs or replacements, saving you money in the long run.
- Convenience: The process of filing a claim and receiving a replacement is relatively simple and straightforward.
- Increased Resale Value: A drone with DJI Care coverage often commands a higher resale value, making it more attractive to potential buyers.
When to Purchase DJI Care
- New Drone Purchase: Purchasing DJI Care simultaneously with your new drone is the most convenient option.
- Existing Drone: You can purchase DJI Care for your existing drone within the first 48 hours of activation.
- Before a Trip: If you plan to travel with your drone, it’s highly recommended to purchase DJI Care beforehand.
Your Drone’s Safety Net: A Final Thought
DJI Care is more than just insurance; it’s an investment in the longevity and enjoyment of your drone. By understanding how to purchase DJI Care and choosing the right plan for your needs, you can ensure your aerial adventures are protected from unexpected setbacks.
Quick Answers to Your FAQs
Q: Can I purchase DJI Care for a used drone?
A: No, DJI Care is only available for new drones purchased directly from DJI or authorized retailers.
Q: How long is DJI Care coverage valid for?
A: DJI Care coverage is valid for 12 months from the date of activation.
Q: What happens if my drone is lost or stolen?
A: The DJI Care Refresh plan covers loss and theft, while the basic DJI Care plan only covers accidental damage.
Q: Can I transfer my DJI Care coverage to another drone?
A: No, DJI Care coverage is not transferable to other drones.
Q: How do I file a claim under DJI Care?
A: You can file a claim online through the DJI website or by contacting DJI customer support.
