What To Know
- This guide will walk you through the steps on how to turn your Fitbit Inspire 2 on, troubleshoot common issues, and get you back on track with your fitness goals.
- Connect it to the included charging cable and plug it into a USB port on your computer or a wall adapter.
- If your Fitbit Inspire 2 isn’t responding, it might be experiencing a temporary glitch or have a more serious issue.
Are you struggling to get your Fitbit Inspire 2 to power up? It can be frustrating when your fitness tracker isn‘t cooperating. This guide will walk you through the steps on how to turn your Fitbit Inspire 2 on, troubleshoot common issues, and get you back on track with your fitness goals.
The Basics: Turning Your Fitbit Inspire 2 On For the First Time
If you’re unboxing your Fitbit Inspire 2 for the first time, here’s how to get it powered up:
1. Charge the Device: Your Fitbit Inspire 2 will arrive with a low battery. Connect it to the included charging cable and plug it into a USB port on your computer or a wall adapter. It should take around 1-2 hours to fully charge.
2. Press the Button: Once the device has some charge, press the side button on your Inspire 2. You should see the Fitbit logo appear on the screen, indicating that the device is turning on.
Troubleshooting: Why Won’t My Fitbit Inspire 2 Turn On?
If your Fitbit Inspire 2 isn’t responding, it might be experiencing a temporary glitch or have a more serious issue. Here are some common reasons and solutions:
- Low Battery: The most common reason for a Fitbit not turning on is a depleted battery. Ensure it’s plugged into a power source and allow it to charge for at least 30 minutes before trying to turn it on again.
- Stuck Button: If the side button on your Inspire 2 is stuck, it might be preventing the device from turning on. Try gently pressing the button a few times to see if it releases.
- Moisture Damage: If your Fitbit Inspire 2 has been exposed to water or moisture, it might be experiencing damage. Allow the device to dry completely before attempting to turn it on.
- Software Glitch: Sometimes a software glitch can cause your Fitbit to freeze or become unresponsive. Try restarting your device by holding down the side button for about 10 seconds until the Fitbit logo appears.
- Faulty Charger: A faulty charging cable or adapter can prevent your Fitbit from charging properly. Try using a different charging cable or adapter to see if that resolves the issue.
Taking Further Action: Resetting Your Fitbit Inspire 2
If the troubleshooting steps above haven’t worked, you may need to reset your Fitbit Inspire 2. This will erase all data and settings from the device and restore it to its factory settings. Here’s how to do it:
1. Connect to the Fitbit App: Make sure your Fitbit app is up to date on your smartphone.
2. Go to Settings: Open the Fitbit app and navigate to the “Settings” section.
3. Choose Your Device: Select your “Fitbit Inspire 2″ from the list of devices.
4. Select “About” and “Factory Reset“: Scroll down to the “About” section and then select “Factory Reset.”
5. Confirm the Reset: The app will ask you to confirm the reset. Be sure to back up any important data before proceeding.
6. Restart Your Device: Once the reset is complete, restart your Fitbit Inspire 2 by holding down the side button for about 10 seconds.
Still Having Trouble? Contact Fitbit Support
If you’ve tried all the troubleshooting steps and your Fitbit Inspire 2 still won’t turn on, it’s time to contact Fitbit support. They can help you diagnose the problem and determine if your device needs to be repaired or replaced.
Tips for Maintaining Your Fitbit Inspire 2
To ensure your Fitbit Inspire 2 stays in optimal condition and continues to turn on reliably, follow these tips:
- Charge Regularly: Keep your Fitbit Inspire 2 charged to avoid a dead battery. It’s best to charge it overnight or whenever the battery level drops below 20%.
- Avoid Extreme Temperatures: Extreme heat or cold can damage your Fitbit Inspire 2. Avoid exposing it to direct sunlight or freezing temperatures.
- Clean Regularly: Wipe down your Fitbit Inspire 2 with a damp cloth to remove dirt and sweat. Avoid using harsh cleaners or abrasive materials.
- Update the Software: Keep your Fitbit Inspire 2’s software updated to ensure optimal performance and security.
Beyond the Basics: Troubleshooting Advanced Issues
If you’re still facing issues with your Fitbit Inspire 2 turning on, consider these advanced troubleshooting steps:
- Check for Water Damage: If your Fitbit Inspire 2 has been exposed to water, it’s essential to check for signs of damage. Look for any visible water damage, such as corrosion or discoloration. If you see any signs of damage, contact Fitbit support for assistance.
- Test the Charger: Ensure your charging cable and adapter are working correctly. Try using a different charging cable or adapter to see if that resolves the issue.
- Check for Loose Connections: If the charging cable isn’t connecting securely to your Fitbit Inspire 2, try cleaning the charging port on the device. You can use a soft-bristled brush to gently remove any dirt or debris.
Final Thoughts: Getting Back to Fitness
Turning your Fitbit Inspire 2 on shouldn’t be a struggle. By following the steps outlined in this guide, you can troubleshoot common issues and get your fitness tracker back up and running. Remember to charge your device regularly, avoid extreme temperatures, and keep it clean to ensure optimal performance. If you’re still having trouble, contact Fitbit support for further assistance.
What People Want to Know
Q: My Fitbit Inspire 2 is stuck on the Fitbit logo. What should I do?
A: If your Fitbit Inspire 2 is stuck on the Fitbit logo, it’s likely experiencing a software glitch. Try restarting the device by holding down the side button for about 10 seconds until the Fitbit logo appears again. If that doesn’t work, you may need to reset your device to factory settings.
Q: How long does it take to charge a Fitbit Inspire 2?
A: A Fitbit Inspire 2 typically takes around 1-2 hours to fully charge.
Q: My Fitbit Inspire 2 screen is cracked. Can I still use it?
A: A cracked screen can affect the functionality of your Fitbit Inspire 2 and may make it difficult to use. Contact Fitbit support to inquire about repair or replacement options.
Q: How do I know if my Fitbit Inspire 2 is waterproof?
A: The Fitbit Inspire 2 is water-resistant up to 50 meters (164 feet). This means it can withstand splashes, rain, and swimming, but it’s not designed for diving or high-pressure water activities.
