What To Know
- Simply follow the steps for binding a new device within the DJI Fly app or on the DJI website.
- Removing a device from your DJI account is a straightforward process that can be completed within minutes.
- Can I remove a device from my DJI account without the device itself.
Are you ready to part ways with your trusty DJI drone or are you simply looking to sell it? Perhaps you’ve upgraded to a newer model or just want to reset your device to factory settings. Whatever the reason, knowing how to remove a device from your DJI account is crucial. This process can seem daunting, but fear not! We’ll guide you through the steps, ensuring a smooth and hassle-free experience.
Understanding the Need to Remove a Device
Before diving into the removal process, let’s understand why it’s essential to remove a device from your DJI account.
- Selling or Transferring Ownership: When selling or gifting your DJI drone, removing it from your account ensures the new owner can seamlessly register and activate the device.
- Troubleshooting and Resetting: If you’re experiencing issues with your drone, removing it from your account and re-adding it can sometimes resolve the problem.
- Security and Privacy: Removing a device you no longer own helps protect your personal information and ensures unauthorized access to your account.
Removing a Device from the DJI Fly App
The DJI Fly app is the primary interface for managing your DJI devices. Here’s how to remove a device using the app:
1. Open the DJI Fly App: Launch the DJI Fly app on your smartphone or tablet.
2. Access Device Settings: Tap on the “Profile” icon at the bottom right corner of the app.
3. Select “My Devices”: Choose the “My Devices” option from the menu.
4. Locate the Device: Find the drone you want to remove from your account.
5. Tap “Unbind”: Select the “Unbind” button next to the drone’s name.
6. Confirm Removal: A pop-up message will appear asking you to confirm the removal. Tap “Confirm” to proceed.
Removing a Device from the DJI Website
If you prefer to manage your DJI account through the website, follow these steps:
1. Log in to DJI Account: Visit the DJI website and log in using your DJI account credentials.
2. Navigate to My Devices: Click on the “My Devices” tab located in your account dashboard.
3. Select the Device: Find the drone you wish to remove from your account.
4. Click “Unbind”: Click on the “Unbind” button next to the device name.
5. Confirm Removal: A confirmation message will appear. Click “Confirm” to proceed.
Troubleshooting Removal Issues
Sometimes, removing a device from your DJI account can be tricky. If you encounter any issues, try these troubleshooting tips:
- Check Internet Connection: Ensure you have a stable internet connection.
- Update the DJI Fly App: Make sure you are using the latest version of the DJI Fly app.
- Restart Your Device: Restart both your smartphone and your drone.
- Contact DJI Support: If none of these solutions work, reach out to DJI support for assistance.
Re-adding a Device to Your DJI Account
After removing a device, you can re-add it to your account at any time. Simply follow the steps for binding a new device within the DJI Fly app or on the DJI website.
Important Considerations
- Device Ownership: Ensure you have the legal right to remove the device from your account. If you are selling or gifting the drone, inform the new owner about the unbinding process.
- Data and Settings: Unbinding a device will reset its settings to factory defaults. Any personalized configurations or flight data will be lost.
- Warranty: Removing a device from your account does not affect its warranty. However, it’s crucial to keep your purchase information and proof of ownership for warranty claims.
The Final Takeoff: A Farewell to Your DJI Device
Removing a device from your DJI account is a straightforward process that can be completed within minutes. By following these steps, you can ensure a smooth transition for selling, gifting, or simply resetting your drone. Remember to always double-check your actions and contact DJI support if you encounter any difficulties.
Frequently Asked Questions
Q: Can I remove a device from my DJI account without the device itself?
A: No, you need the device itself to remove it from your account. The unbinding process requires a physical connection between the device and your smartphone or tablet.
Q: What happens to my flight data after I remove a device?
A: Flight data stored on the device will be deleted. However, any data you have synced to your DJI account will remain accessible.
Q: Can I re-add a device to my account after removing it?
A: Yes, you can re-add a device to your account after removing it. Simply follow the binding process for new devices within the DJI Fly app or on the DJI website.
Q: Can I remove a device from someone else’s DJI account?
A: No, you can only remove devices from your own DJI account. You need the account owner‘s credentials to remove a device.
Q: What if I encounter problems removing a device?
A: If you have trouble removing a device, contact DJI support for assistance. They can provide guidance and troubleshoot any issues you may be facing.
