What To Know
- If you’re a beginner or tend to push the limits with your drone, DJI Care Refresh can be a wise investment.
- This number can be found on a sticker on the drone itself or in the DJI Fly app.
- The cost of DJI Care Refresh is significantly lower than the cost of replacing a damaged drone.
Flying a DJI drone is an exhilarating experience, but accidents can happen. That’s where DJI Care Refresh comes in – a comprehensive protection plan that gives you peace of mind and safeguards your investment. But knowing how to add DJI Care Refresh to your drone can be a bit confusing. This guide will walk you through the entire process, answering all your questions and ensuring you’re fully covered.
Understanding DJI Care Refresh
DJI Care Refresh is an optional protection plan available for most DJI drones. It offers comprehensive coverage for accidental damage, including:
- Damage from drops, collisions, and water immersion: Even experienced pilots can encounter unexpected incidents. DJI Care Refresh covers you if your drone suffers accidental damage.
- Two replacement units: If your drone is damaged beyond repair, DJI Care Refresh provides you with two replacement units within the plan’s duration.
- Free repair or replacement: For minor repairs, DJI Care Refresh covers the cost of repairs.
- Faster turnaround time: DJI Care Refresh allows you to receive your replacement drone or repaired unit much faster compared to standard repair processes.
When Should You Consider Adding DJI Care Refresh?
While DJI Care Refresh provides valuable protection, it’s not always necessary for every drone owner. Here are some factors to consider:
- Your flying experience: If you’re a beginner or tend to push the limits with your drone, DJI Care Refresh can be a wise investment.
- The cost of your drone: For high-value drones, the cost of a replacement can be substantial. DJI Care Refresh can help mitigate these costs.
- Your flying environment: If you fly in challenging environments with obstacles or water bodies, DJI Care Refresh offers added protection.
How to Add DJI Care Refresh: A Step-by-Step Guide
Adding DJI Care Refresh is a straightforward process. Here’s a detailed guide:
1. Purchase a DJI drone: Ensure your drone is eligible for DJI Care Refresh. Most DJI drones are eligible, but check the DJI website for specific models.
2. Visit the DJI website: Go to the official DJI website and navigate to the “DJI Care Refresh” section.
3. Locate your drone model: Select your drone model from the list.
4. Select the DJI Care Refresh plan: Choose the appropriate DJI Care Refresh plan for your drone. There might be different plans based on your needs and drone model.
5. Enter your drone serial number: Enter the serial number of your drone. This number can be found on a sticker on the drone itself or in the DJI Fly app.
6. Complete the purchase: Follow the instructions on the screen to complete the purchase. You’ll need to provide payment information.
7. Activate your DJI Care Refresh: Once the purchase is complete, you’ll receive an email with instructions on how to activate your DJI Care Refresh plan.
Tips for Adding DJI Care Refresh
- Act fast: Adding DJI Care Refresh is typically possible within a limited time frame after purchasing your drone.
- Check for discounts: DJI often offers discounts on DJI Care Refresh, particularly during sales events or promotions.
- Read the terms and conditions: Familiarize yourself with the terms and conditions of DJI Care Refresh before purchasing.
- Consider purchasing DJI Care Refresh directly from DJI: While you can sometimes find DJI Care Refresh through authorized retailers, purchasing directly from DJI ensures you’re getting the genuine product.
What Happens If You Need to Use DJI Care Refresh?
If your drone is damaged, follow these steps:
1. Contact DJI support: Reach out to DJI support through their website or app.
2. Provide details about the damage: Describe the incident and provide any relevant information.
3. Ship your drone to DJI: DJI will provide instructions on how to package and ship your drone for repair or replacement.
4. Receive your replacement unit: You’ll receive a replacement drone within the specified time frame.
The DJI Care Refresh Advantage: Why It’s Worth It
DJI Care Refresh offers several advantages that make it a worthwhile investment:
- Peace of mind: Knowing your drone is protected against accidental damage provides a sense of security and allows you to focus on enjoying your flights.
- Cost savings: The cost of DJI Care Refresh is significantly lower than the cost of replacing a damaged drone.
- Convenience: DJI’s efficient repair and replacement process ensures you get your drone back in working order quickly.
- Enhanced value for your drone: DJI Care Refresh can help maintain the resale value of your drone by ensuring it’s in good condition.
Moving Beyond the Basics: Additional Considerations
- DJI Care Refresh Plus: Some DJI drones offer an optional “DJI Care Refresh Plus” plan that includes additional coverage for lost or stolen drones.
- Coverage duration: DJI Care Refresh plans typically have a duration of one year. You can choose to renew your plan after the initial year.
- Exclusions: While DJI Care Refresh covers a wide range of accidental damage, there are some exclusions. Make sure to read the terms and conditions carefully to understand what’s covered and what’s not.
A New Beginning: Your Drone’s Second Chance
Instead of a conclusion, let’s call it a “New Beginning.” Adding DJI Care Refresh isn‘t just about protection; it’s about giving your drone a second chance. It’s about extending its lifespan and ensuring you can continue to experience the thrill of flight for longer.
Common Questions and Answers
Q: Can I add DJI Care Refresh to a used drone?
A: No, DJI Care Refresh can only be added to new drones purchased directly from DJI or authorized retailers.
Q: What happens if my DJI Care Refresh plan expires?
A: Once your DJI Care Refresh plan expires, you’ll no longer be eligible for the coverage benefits. However, you can choose to renew your plan.
Q: Can I transfer my DJI Care Refresh plan to another person?
A: No, DJI Care Refresh plans are non-transferable. They are tied to the specific drone they are associated with.
Q: What if my drone is damaged due to misuse or negligence?
A: DJI Care Refresh does not cover damage caused by misuse, negligence, or unauthorized modifications.
Q: How much does DJI Care Refresh cost?
A: The cost of DJI Care Refresh varies depending on the drone model and the plan you choose. You can find the pricing information on the DJI website.
