What To Know
- Facing a black screen on your Fitbit Inspire 2 can be frustrating, especially when you rely on it for fitness tracking and notifications.
- This comprehensive guide will walk you through the steps on how to reset Fitbit Inspire 2 when screen is black, bringing your device back to life.
- Connect your Inspire 2 to a charger and leave it plugged in for at least 30 minutes.
Facing a black screen on your Fitbit Inspire 2 can be frustrating, especially when you rely on it for fitness tracking and notifications. But don’t worry, this issue is often fixable! This comprehensive guide will walk you through the steps on how to reset Fitbit Inspire 2 when screen is black, bringing your device back to life.
Understanding the Issue
A black screen on your Fitbit Inspire 2 can be caused by several factors, including:
- Battery depletion: If your battery is completely drained, the screen might not turn on.
- Software glitch: Sometimes, a software error can cause the screen to freeze or become unresponsive.
- Hardware malfunction: In rare cases, a hardware issue with the display or the internal components could be responsible.
Troubleshooting Before Resetting
Before resorting to a factory reset, try these troubleshooting steps:
1. Charge your Fitbit: Connect your Inspire 2 to a charger and leave it plugged in for at least 30 minutes.
2. Force Restart: Press and hold the side button for 10-15 seconds. This should force the device to restart.
3. Check for Loose Connections: Ensure that the charging cable is securely connected to both the Fitbit and the charger.
4. Try a Different Charger: If you’re using a third-party charger, try a different one, preferably the original one that came with your Fitbit.
Resetting Your Fitbit Inspire 2
If the troubleshooting steps haven‘t solved the issue, you can try resetting your Fitbit Inspire 2. This process will erase all data, including your settings, activity logs, and saved information. It’s important to back up your data before proceeding.
Here’s how to reset your Fitbit Inspire 2 with a black screen:
1. Locate the Reset Button: On the back of your Fitbit Inspire 2, near the charging pins, you’ll find a small reset button.
2. Insert a Paperclip or Similar Tool: You’ll need a small, thin object like a paperclip to press the reset button.
3. Press and Hold: Firmly press and hold the reset button for 10-15 seconds.
4. Release the Button: After 10-15 seconds, release the reset button.
5. Wait for the Device to Restart: Your Fitbit Inspire 2 will now restart. It might take a few minutes for the device to power back on.
Setting Up Your Fitbit After Reset
Once your Fitbit Inspire 2 has restarted, follow these steps to set it up:
1. Connect to Bluetooth: Open the Fitbit app on your smartphone and tap on “Set Up a Device.”
2. Select Your Device: Choose “Fitbit Inspire 2″ from the list of available devices.
3. Follow On-Screen Instructions: The app will guide you through the setup process, including pairing the device, setting up your account, and choosing your preferences.
What to Do if the Reset Doesn’t Work
If resetting your Fitbit Inspire 2 doesn’t resolve the black screen issue, it’s likely that you’re dealing with a hardware problem. In this case, you might need to contact Fitbit customer support for assistance. They may be able to offer a repair or replacement option.
Preventing Future Black Screen Issues
Here are some tips to help prevent future black screen issues on your Fitbit Inspire 2:
- Keep your battery charged: Avoid letting your Fitbit battery drain completely. Charge it regularly to prevent unexpected shutdowns.
- Update your firmware: Regularly update your Fitbit’s firmware to ensure you have the latest bug fixes and improvements.
- Avoid exposing your Fitbit to extreme temperatures: Heat and cold can damage your Fitbit’s battery and internal components.
- Handle your Fitbit with care: Avoid dropping or bumping your Fitbit, as this can cause damage to the screen or other components.
A New Start for Your Fitbit
Resetting your Fitbit Inspire 2 can be a valuable solution for a black screen problem. By following these steps, you can restore your device to its factory settings and enjoy its functionality once again. Remember to back up your data before resetting and to treat your Fitbit with care to prevent future issues.
Frequently Asked Questions
Q: Will resetting my Fitbit Inspire 2 erase all my data?
A: Yes, resetting your Fitbit Inspire 2 to factory settings will erase all your data, including activity logs, settings, and saved information. It’s essential to back up your data before proceeding with a reset.
Q: What if my Fitbit Inspire 2 still has a black screen after resetting it?
A: If the black screen issue persists after resetting, it might indicate a hardware problem. Contact Fitbit customer support for assistance and they may be able to offer a repair or replacement option.
Q: How often should I update my Fitbit Inspire 2’s firmware?
A: It’s recommended to update your Fitbit’s firmware regularly to ensure you have the latest bug fixes and improvements. You’ll receive notifications on the Fitbit app when updates are available.
Q: Can I reset my Fitbit Inspire 2 without a computer?
A: Yes, you can reset your Fitbit Inspire 2 using the reset button located on the back of the device. You’ll need a small tool like a paperclip to press the button.
Q: What should I do if my Fitbit Inspire 2 is not charging?
A: If your Fitbit Inspire 2 is not charging, try these steps:
- Ensure the charging cable is securely connected to both the Fitbit and the charger.
- Try a different charger, preferably the original one that came with your Fitbit.
- Clean the charging pins on both the Fitbit and the charger.
- Contact Fitbit customer support if the issue persists.
