What To Know
- Investing in a DJI drone is a big decision, and you want to ensure you’re getting a genuine product.
- If you’re buying a DJI drone from a foreign retailer, ensure the packaging is in the correct language.
- The serial number is usually found on a sticker attached to the drone or on the battery.
Investing in a DJI drone is a big decision, and you want to ensure you’re getting a genuine product. Sadly, the popularity of DJI drones has led to a surge in counterfeit products flooding the market. These fake drones may look similar, but they often lack quality, safety features, and performance. So, how can you be sure you’re getting the real deal? This guide will equip you with the knowledge to check if your DJI drone is original and avoid falling victim to counterfeiters.
1. Scrutinize the Packaging
The first line of defense is the packaging. DJI meticulously designs its packaging to be both visually appealing and secure. Pay close attention to the details:
- Look for the DJI logo: It should be prominently displayed on the box, printed clearly and with consistent color.
- Check for authenticity stickers: Genuine DJI products often have holographic stickers with unique serial numbers. These stickers should be intact and difficult to replicate.
- Inspect the box’s quality: The packaging should feel sturdy, with crisp edges and clean printing. Look for any signs of tampering, such as loose seams or misaligned printing.
- Verify the language: The packaging should be in the language of the region where the product was intended to be sold. If you’re buying a DJI drone from a foreign retailer, ensure the packaging is in the correct language.
2. Examine the Drone’s Build and Features
Once you’ve inspected the packaging, it’s time to examine the drone itself. Here’s what to look for:
- Check the build quality: Genuine DJI drones are built with high-quality materials and meticulous craftsmanship. Look for smooth, even surfaces, precise seams, and a robust overall feel.
- Inspect the camera: The camera lens should be clean, free of scratches, and have a smooth, consistent finish. Pay attention to the lens cover and its functionality.
- Verify the propellers: Genuine DJI propellers are made from durable, high-quality plastic. They should be symmetrical, with no signs of warping or defects.
- Test the battery: Genuine DJI batteries have a specific weight and feel. They should also have the DJI logo and relevant markings clearly printed on them.
3. Dive into the Software and Firmware
DJI drones are known for their sophisticated software and firmware. Here’s how to use these features to authenticate your drone:
- Download the DJI Fly app: Download the official DJI Fly app from the Apple App Store or Google Play Store.
- Connect your drone: Connect your drone to the DJI Fly app and allow it to update the firmware if necessary.
- Check the firmware version: The app will display the current firmware version of your drone. Compare this version to the latest firmware available on the DJI website. If your drone has an older or outdated firmware, it could be a sign of a counterfeit.
- Look for DJI’s signature features: Genuine DJI drones come with features like GPS positioning, obstacle avoidance, and intelligent flight modes. Ensure these features are present and functioning properly.
4. Uncover the Serial Number and Check its Authenticity
Every DJI drone has a unique serial number that can be used to verify its authenticity. Here’s how to find and check it:
- Locate the serial number: The serial number is usually found on a sticker attached to the drone or on the battery.
- Check the DJI website: Go to the DJI website and navigate to the product registration page. Enter the serial number you found.
- Verify the authenticity: If the serial number is legitimate, the website will confirm the drone’s model and other details. If the serial number is not recognized, it could be a sign of a counterfeit.
5. Seek Trusted Retailers and Verify Seller Reputation
The source of your DJI drone is crucial. Avoid purchasing from unknown online sellers or unofficial retailers. Here are some tips for finding trusted sources:
- Shop at authorized DJI retailers: Look for DJI’s authorized retailers on their official website or through reputable online marketplaces like Amazon.
- Check seller reviews: Before purchasing from an online retailer, read customer reviews and check their rating. Look for reviews that mention the authenticity of the products.
- Be wary of suspiciously low prices: If a deal seems too good to be true, it probably is. Counterfeiters often offer products at significantly lower prices to entice buyers.
6. Beware of Common Counterfeit Tactics
Counterfeiters are getting increasingly sophisticated, but there are still some telltale signs to look for:
- Poor packaging and printing: Counterfeit packaging often has misaligned printing, blurry images, or inconsistent colors.
- Lack of authenticity stickers: Counterfeit drones may not have the holographic stickers with unique serial numbers.
- Missing or malfunctioning features: Counterfeit drones may lack certain features or have features that don’t work properly.
- Unrealistic pricing: Be wary of deals that are significantly lower than the market price of a genuine DJI drone.
7. Time to Take Flight: Enjoy Your Authentic DJI Drone
By following these tips, you can confidently identify a genuine DJI drone and avoid the pitfalls of counterfeit products. Remember, purchasing a counterfeit drone not only risks your investment but also compromises your safety and the performance of your drone.
Information You Need to Know
1. Can I return a counterfeit drone?
It’s highly recommended to purchase from authorized retailers, as they usually have a return policy. If you suspect you have a counterfeit, try contacting the retailer or DJI directly for assistance.
2. What are the risks of flying a counterfeit drone?
Counterfeit drones may lack safety features like obstacle avoidance and GPS positioning. They might also have faulty batteries or components that could pose a danger during flight.
3. What should I do if I suspect I have a counterfeit drone?
If you suspect you have a counterfeit drone, stop using it immediately. Contact the retailer where you purchased it and provide them with evidence of the suspected counterfeit. You can also reach out to DJI for assistance.
4. Are there any other ways to check if a DJI drone is original?
You can also check for the DJI logo on the drone’s propellers, battery, and remote control. Additionally, you can compare the drone’s appearance and features to images and videos of genuine DJI drones available online.
5. Can I get a refund for a counterfeit drone?
It’s possible to get a refund if you can prove that the drone is counterfeit. However, the process may vary depending on the retailer and the evidence you provide.
