What To Know
- This guide will walk you through the most effective methods on how to turn your Fitbit Luxe back on, so you can get back to tracking your fitness goals.
- If the battery is completely drained, it may take a few minutes for your Fitbit Luxe to respond.
- They can help you troubleshoot the issue further and may be able to offer a replacement if your Fitbit Luxe is defective.
Are you frustrated because your Fitbit Luxe won’t turn on? Don’t worry, it’s a common issue that can usually be resolved with a few simple steps. This guide will walk you through the most effective methods on how to turn your Fitbit Luxe back on, so you can get back to tracking your fitness goals.
The Basics: Restarting Your Fitbit Luxe
Before diving into more complex solutions, let’s start with the simplest fix: restarting your Fitbit Luxe. This might sound obvious, but a simple restart can often resolve minor glitches and bring your device back to life.
1. Press and hold the side button on your Fitbit Luxe for about 10-15 seconds. You’ll see the Fitbit logo appear on the screen, indicating that the device is restarting.
2. Wait for the device to reboot completely. This process usually takes just a few seconds.
Once your Fitbit Luxe has restarted, check if it’s working again. If not, move on to the next troubleshooting steps.
Check the Battery Level
A low battery can prevent your Fitbit Luxe from turning on. Here’s how to check the battery level:
1. Plug your Fitbit Luxe into a USB charger. You can use a computer’s USB port or a wall charger with a USB adapter.
2. Wait for a few minutes. The screen should light up if the battery is low.
3. If the screen doesn‘t light up, try a different charger. Ensure the charger is working properly.
If the battery is completely drained, it may take a few minutes for your Fitbit Luxe to respond.
Charging Your Fitbit Luxe
Once you’ve confirmed that the battery is low, it’s time to charge your Fitbit Luxe. Here’s how:
1. Plug your Fitbit Luxe into a USB charger. Make sure the charging pins on the back of the device are properly aligned with the charger’s pins.
2. Leave your Fitbit Luxe charging for at least 30 minutes. You may need to charge it for longer if the battery is completely depleted.
3. Check the screen after 30 minutes. If the screen still doesn’t light up, try leaving it charging for an hour or two.
Cleaning Your Fitbit Luxe
Dust, dirt, or debris can interfere with the functionality of your Fitbit Luxe, including its ability to turn on. Here’s how to clean your device:
1. Use a slightly damp microfiber cloth to wipe down the screen and the body of the Fitbit Luxe. Avoid using harsh chemicals or abrasive cleaners.
2. Ensure that the charging pins are free of any debris. You can use a soft-bristled toothbrush to gently clean them.
3. Let your Fitbit Luxe air dry completely before charging it or turning it on.
Resetting Your Fitbit Luxe
If your Fitbit Luxe still won’t turn on after trying the steps above, you might need to reset it. This will erase all data from the device, so make sure to back up any important information before proceeding.
1. Open the Fitbit app on your smartphone.
2. Go to the ‘Today’ tab and tap on your profile picture in the top left corner.
3. Select ‘Your devices’ and then select your Fitbit Luxe from the list.
4. Tap on the ‘Settings’ icon (gear symbol) and then select ‘About’.
5. Scroll down to the bottom of the page and tap on ‘Factory Reset‘.
6. Follow the on-screen instructions to confirm the reset.
After the reset is complete, you’ll need to set up your Fitbit Luxe again as a new device.
Contact Fitbit Support
If all else fails, it’s time to contact Fitbit Support. They can help you troubleshoot the issue further and may be able to offer a replacement if your Fitbit Luxe is defective.
You can reach Fitbit Support through their website, phone, or social media channels.
Time to Get Back to Tracking!
By following these steps, you should be able to turn your Fitbit Luxe back on and get back to tracking your fitness progress. Remember to check the battery level, clean your device, and try restarting it before resorting to a factory reset. If you’re still having trouble, don’t hesitate to contact Fitbit Support for assistance.
Basics You Wanted To Know
Q: My Fitbit Luxe is still not turning on after trying all of these steps. What should I do?
A: If your Fitbit Luxe is still not turning on, it may be defective. Contact Fitbit Support for assistance and they may be able to offer a replacement device.
Q: Will resetting my Fitbit Luxe erase all my data?
A: Yes, resetting your Fitbit Luxe will erase all data from the device. Make sure to back up any important information before proceeding with a factory reset.
Q: How long does it take to charge a Fitbit Luxe?
A: It typically takes about 1-2 hours to fully charge a Fitbit Luxe. However, it may take longer if the battery is completely drained.
Q: Can I use a regular phone charger to charge my Fitbit Luxe?
A: Yes, you can use a regular phone charger with a USB adapter to charge your Fitbit Luxe. However, make sure the charger is compatible with your device.
Q: What should I do if my Fitbit Luxe is wet?
A: If your Fitbit Luxe gets wet, immediately remove it from the water and dry it with a soft cloth. Do not attempt to charge it while it is wet. If the device is still not working after drying, contact Fitbit Support for assistance.
