What To Know
- It allows you to replace your drone with a new one at a reduced cost for two incidents within the plan period.
- If you fly your drone frequently or in challenging environments, a comprehensive plan like DJI Care Refresh might be a better choice.
- If you’re comfortable with a lower level of coverage and are willing to take on more financial responsibility, the basic DJI Care plan could suffice.
So you’ve finally taken the plunge and purchased a DJI drone, ready to capture breathtaking aerial footage and explore the world from a new perspective. But what about protecting your investment? That’s where DJI Care comes in, offering peace of mind and comprehensive coverage for your drone. In this guide, we’ll explore everything you need to know about DJI Care, including how to add it to your drone, its benefits, and the different plans available.
What is DJI Care?
DJI Care is an optional insurance plan designed to protect your DJI drone from accidental damage, loss, and other unforeseen events. It’s like a safety net for your investment, providing you with repair or replacement options at a fraction of the cost compared to out-of-pocket expenses.
Why Should You Consider DJI Care?
Drones are delicate machines, susceptible to damage from crashes, water ingress, and even everyday wear and tear. Here’s why DJI Care is a wise investment:
- Peace of Mind: Knowing your drone is covered gives you the freedom to fly with less worry, focusing on capturing amazing footage without the constant fear of costly repairs.
- Affordable Protection: Compared to the cost of replacing a damaged drone, DJI Care offers significant financial savings.
- Quick and Easy Repairs: DJI Care simplifies the repair process, ensuring you get your drone back in working order quickly.
- Coverage for Multiple Incidents: Most DJI Care plans cover multiple incidents within the plan period, providing ongoing protection.
How to Add DJI Care to Your Drone
Adding DJI Care to your drone is a simple process that can be done either during the initial purchase or after you’ve already bought your drone. Here’s a step-by-step guide:
1. DJI Official Website:
- Visit the DJI official website and navigate to the product page of your drone.
- Look for the “DJI Care” section and click on it.
- Select the desired DJI Care plan and proceed to checkout.
2. DJI Fly App:
- Open the DJI Fly app and log in to your DJI account.
- Go to the “My Drones” section and select your drone.
- Tap on the “DJI Care” option and follow the prompts to choose your plan.
3. DJI Authorized Retailers:
- Visit a DJI authorized retailer and inquire about adding DJI Care to your drone.
- They will guide you through the process and help you choose the right plan.
DJI Care Plans: Understanding Your Options
DJI offers various DJI Care plans, each tailored to different needs and budgets. Here’s a breakdown of the common plans:
- DJI Care Refresh: This plan provides comprehensive coverage for your drone, including accidental damage, loss, and water damage. It allows you to replace your drone with a new one at a reduced cost for two incidents within the plan period.
- DJI Care Refresh (Plus): An extended version of DJI Care Refresh, this plan offers additional benefits like coverage for accessories and extended coverage for certain drone models.
- DJI Care (Basic): This plan offers basic coverage for accidental damage and provides a discount on repairs. It’s a more affordable option compared to DJI Care Refresh.
Choosing the Right DJI Care Plan
Selecting the right DJI Care plan depends on your individual flying habits, budget, and desired level of protection. Consider these factors:
- Frequency of Use: If you fly your drone frequently or in challenging environments, a comprehensive plan like DJI Care Refresh might be a better choice.
- Risk Tolerance: If you’re comfortable with a lower level of coverage and are willing to take on more financial responsibility, the basic DJI Care plan could suffice.
- Budget: DJI Care Refresh is the most expensive option but offers the most comprehensive coverage. The basic plan is the most affordable but offers limited coverage.
Taking Advantage of DJI Care
Once you’ve added DJI Care to your drone, ensure you understand the terms and conditions of your plan. Here’s how to make the most of your DJI Care coverage:
- Register Your Drone: Register your drone with DJI to activate your DJI Care coverage and ensure quick and efficient service.
- Keep Your Proof of Purchase: Retain your proof of purchase as it’s required for any claims or repairs.
- Report Incidents Promptly: If your drone is damaged or lost, report the incident to DJI as soon as possible to initiate the claim process.
- Follow DJI’s Guidelines: Adhere to DJI’s safety guidelines and best practices to minimize the risk of damage or loss.
Beyond the Basics: Additional Information
- DJI Care Coverage Limitations: While DJI Care provides excellent protection, it’s essential to understand its limitations. Certain situations, such as intentional damage or damage caused by unauthorized modifications, may not be covered. Review the terms and conditions of your plan carefully.
- Alternative Protection Options: If you’re not interested in DJI Care, consider exploring third-party drone insurance providers. They may offer different coverage options and pricing structures.
The Final Take: Investing in Peace of Mind
DJI Care is an investment in peace of mind and the long-term safety of your drone. By understanding the different plans available and choosing the right one for your needs, you can enjoy flying with confidence and minimize the financial burden of unexpected incidents.
Top Questions Asked
Q: Can I add DJI Care to my drone after I’ve already purchased it?
A: Yes, you can add DJI Care to your drone even after you’ve purchased it. You can do this through the DJI official website, the DJI Fly app, or a DJI authorized retailer.
Q: What happens if my drone is damaged or lost?
A: With DJI Care, you can get your drone repaired or replaced at a reduced cost. The specific process depends on the plan you have chosen, but generally involves reporting the incident to DJI and providing the necessary documentation.
Q: Is DJI Care worth it?
A: Whether or not DJI Care is worth it depends on your individual circumstances. If you fly your drone frequently, in challenging environments, or if you’re concerned about potential damage or loss, DJI Care can provide valuable protection. However, if you fly your drone infrequently and are comfortable with a lower level of coverage, you may not find it necessary.
Q: What happens if my DJI Care plan expires?
A: Once your DJI Care plan expires, you will no longer be eligible for its benefits. However, you can renew your plan before it expires to continue enjoying the protection it offers.
Q: Can I transfer my DJI Care plan to another drone?
A: No, DJI Care plans are not transferable to other drones. Each plan is specifically linked to the drone it was purchased for.
