What To Know
- The Fitbit Inspire 2 utilizes a tap-to-wake feature, meaning you can gently tap the screen to activate it.
- If the battery is low, connect your Inspire 2 to the charging cable and allow it to charge for at least 30 minutes before attempting to wake it up.
- Similar to restarting a phone or computer, restarting your Fitbit Inspire 2 can resolve minor software glitches that may be preventing it from waking up.
Are you struggling to get your Fitbit Inspire 2 to wake up? It can be frustrating when your trusty fitness tracker seems to have gone to sleep and won’t respond to your touch. This post will guide you through troubleshooting steps and provide solutions to common issues that prevent your Fitbit Inspire 2 from waking up.
Understanding the Basics of Waking Your Fitbit Inspire 2
The Fitbit Inspire 2 utilizes a tap-to-wake feature, meaning you can gently tap the screen to activate it. However, there are times when this simple action might not work, leading to a seemingly unresponsive device.
Check the Battery Level
The most common reason your Fitbit Inspire 2 won’t wake up is a low battery. Ensure your device is sufficiently charged.
- How to Check Battery Level:
- On your Inspire 2, swipe down from the top of the screen.
- The battery icon will display the current charge percentage.
If the battery is low, connect your Inspire 2 to the charging cable and allow it to charge for at least 30 minutes before attempting to wake it up.
Restart Your Fitbit Inspire 2
Similar to restarting a phone or computer, restarting your Fitbit Inspire 2 can resolve minor software glitches that may be preventing it from waking up.
- How to Restart:
- Press and hold the side button on your Inspire 2 until the Fitbit logo appears.
- Release the button and allow the device to reboot.
Check the Screen Brightness
If the screen brightness is set too low, it might be difficult to see the screen even when it’s activated.
- How to Adjust Brightness:
- Open the Fitbit app on your smartphone.
- Select your Inspire 2 from the device list.
- Go to the “Settings” tab.
- Select “Display.”
- Adjust the brightness slider to your preference.
Clean the Screen
Dust, dirt, or fingerprints can interfere with the touch sensitivity of your Inspire 2’s screen.
- How to Clean:
- Use a slightly damp microfiber cloth to gently wipe the screen.
- Avoid using harsh chemicals or abrasive materials.
Check for Software Updates
Outdated software can sometimes cause unexpected issues. Ensure your Fitbit Inspire 2 is running the latest software version.
- How to Check for Updates:
- Open the Fitbit app on your smartphone.
- Select your Inspire 2 from the device list.
- Go to the “Settings” tab.
- Select “About.”
- If an update is available, follow the on-screen instructions to install it.
Reset Your Fitbit Inspire 2
If the above steps haven‘t resolved the issue, you can try resetting your Fitbit Inspire 2 to factory settings. This will erase all data from the device, so it’s important to back up any essential information before proceeding.
- How to Reset:
- Open the Fitbit app on your smartphone.
- Select your Inspire 2 from the device list.
- Go to the “Settings” tab.
- Select “About.”
- Scroll down and tap “Factory Reset.”
- Confirm your decision to reset the device.
Contact Fitbit Support
If none of the troubleshooting steps have resolved the issue, it’s time to reach out to Fitbit support for assistance. They can provide personalized guidance and may be able to diagnose more complex problems.
Time to Wake Up!
Now that you’ve learned how to troubleshoot a non-responsive Fitbit Inspire 2, you can get back to tracking your fitness goals with ease. Remember to keep your device charged, update the software regularly, and don’t hesitate to reach out to Fitbit support if you encounter persistent issues.
Frequently Asked Questions
Q: My Fitbit Inspire 2 won’t wake up even after charging it. What should I do?
A: If your Inspire 2 still won’t wake up after charging, try restarting the device. If that doesn’t work, you might need to reset it to factory settings. If you’ve recently updated the software, a bug might be causing the issue. Consider waiting for a software update from Fitbit to address the problem.
Q: I’ve cleaned the screen, but my Fitbit Inspire 2 is still unresponsive. What else could be wrong?
A: If the screen is clean and the device still doesn’t respond to taps, the touch sensor might be damaged. Contact Fitbit support for further assistance.
Q: Why won’t my Fitbit Inspire 2 wake up when I raise my wrist?
A: The “raise-to-wake” feature needs to be enabled in the Fitbit app. Go to the “Settings” tab, select “Display,” and ensure the “Raise to Wake” option is turned on.
Q: I’ve restarted my Fitbit Inspire 2, but it still won’t wake up. Should I be worried?
A: If restarting doesn‘t work, try a factory reset. If that doesn’t resolve the issue, it’s likely a hardware problem. Contact Fitbit support for assistance.
Q: Can I fix a damaged touch sensor on my Fitbit Inspire 2 myself?
A: It’s not recommended to attempt repairs on your own. Contact Fitbit support or an authorized repair center for professional assistance.
